Public Notes


Recent Activity

  • Deanna shared from Design for Care: Innovating Healthcare Experience by Peter Jones
    there is no single user in healthcare, and the convention of referring to users may be misleading in the context of care.
  • Deanna shared from Design for Care: Innovating Healthcare Experience by Peter Jones
    Healthcare environments require the use of far more rigorous design and development methods than the contemporary trend in user experience (UX) and service design.
  • Deanna shared from Design for Care: Innovating Healthcare Experience by Peter Jones
    Today, healthcare systems and their management are the biggest barriers to meaningful innovation, as they have so much to lose in a paradigmatic shift.
  • Deanna shared from Design for Care: Innovating Healthcare Experience by Peter Jones
    Design thinking’s crucial test is not merely surviving the merger of design and business with its soul intact, but in transforming organizational practices by continually repositioning real human beings in the center of design and service management decisions.
  • Deanna shared from Quiet: The Power of Introverts in a World That Can't Stop Talking by Susan Cain
    Scientists now know that the brain is incapable of paying attention to two things at the same time. What looks like multitasking is really switching back and forth between multiple tasks, which reduces productivity and increases mistakes by up to 50 percent.
    Note: Raskin knew this. #locusofattention #humaneinterface