About Mark Graban

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Public Notes


Recent Activity

  • Mark shared from The Idea-Driven Organization: Unlocking the Power in Bottom-Up Ideas by Alan G. Robinson, Dean M Schroeder
    Note: What a great book this was...
  • Mark shared from The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer by Jeffrey Liker
    Westerners are often eager to blame others when something goes wrong. The attitude of "the buck stops here" is the exception, not the rule. It is just the opposite within Toyota. The greatest sign of strength is when an individual can openly address things that did not go right, take responsibility, and propose countermeasures to prevent these things from happening again.
    Note: Key Toyota attitude:
  • Mark shared from Driving Fear Out of the Workplace: Creating the High-Trust, High-Performance Organization by Kathleen D. Ryan, Daniel K. Oestreich
    Yet time after time in conflict management and team-building work, the answercomes back that people generally want the same things: respect, participation, a voice, clarity, fairness, understanding, common goals, a meaningful job, and the opportunity to achieve something worthwhile.
    Note: From the book "Driving Fear Out of the Workplace."
  • Mark shared from The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer by Jeffrey Liker
    When there is a problem, they look at the problem and come up with a solution—focus on making it better, not placing blame.
    Note: At Toyota:
  • Mark shared from The Hoshin Kanri Memory Jogger by Joe Colletti
    Western organizations are notorious for setting more goals than they can achieve. As a result, considerable organizational resources are spent on projects and activities that do not lead the organization toward its vision or what is most important for its success. Without a prioritization, organizational efforts become diffused and in the long term breed a cynicism in the organization about working on projects that go nowhere. How
(San Antonio, TX)
Mark Graban
Web Page: www.markgraban.com