craftsmanship, as an ideal, provides the standards, but that in a mass-market economy such as ours, it is the tradesman who exemplifies an economically viable way of life, one that is broadly available and provides many of the same satisfactions we associate with craftsmanship.
Also, we tend to think of the craftsman as working in his own snug workshop, while the tradesman has to go out and crawl under people’s houses, or up a pole, and make someone else’s stuff work.
Managers themselves inhabit a bewildering psychic landscape, and are made anxious by the vague imperatives they must answer to.
The meta-work of trafficking in the surplus skimmed from other people’s work suddenly appears as what it is, and it becomes possible once again to think the thought, “Let me make myself useful.”