Whether you are a waiter or a brain scientist, if you want to get the particulars correct, don’t start with details. Start with the key ideas and, in a hierarchical fashion, form the details around these larger notions.
The most common communication mistakes? Relating too much information, with not enough time devoted to connecting the dots. Lots of force-feeding, very little digestion. This does nothing for the nourishment of the listeners, whose learning is often sacrificed in the name of expediency.
We know that information is remembered best when it is elaborate, meaningful, and contextual.
When you are trying to drive a piece of information into your brain’s memory systems, make sure you understand exactly what that information means. If you are trying to drive information into someone else’s brain, make sure they know what it means.